Your territory
Choose the counties and ZIP codes that make sense for your crew.
Founding-provider program
More qualified septic appointments. No shared lead pile.
SepticRelay qualifies the homeowner, confirms the job details, and routes the appointment to one local provider based on service fit and availability.
Exclusive appointments You control capacity No long-term contract
One homeowner
One qualified appointment
One provider
A cleaner acquisition channel
Your team does the septic work. We handle the front end.
SepticRelay is designed around useful appointments, fast follow-up, and straightforward accountability.
- 01
We capture the situation
The homeowner provides the location, symptoms, project type, urgency, and contact information.
- 02
We qualify the fit
We check the request against your approved territory, services, hours, and available capacity.
- 03
You receive the appointment
Your team gets one organized opportunity and follows up directly to evaluate, quote, and perform the work.
What qualified means
The details your dispatcher needs before the first call.
A SepticRelay appointment is screened for fit before it reaches your team. It is not a name pulled from a shared lead list.
- Verified homeowner contact information
- Confirmed property location and service area
- Identified service need and urgency
- Requested timing and availability
- Appointment details confirmed before delivery
Built around your operation
You decide what gets relayed.
Your services
Accept only the pumping, repair, inspection, or installation work you perform.
Your capacity
Set a weekly limit and pause new appointments whenever schedules tighten.
Your hours
Define when your team can receive routine and urgent opportunities.
Low-risk first month
A pilot with a clean exit.
If a request is invalid, duplicated, outside your territory, or for an excluded service, the agreed credit policy applies. Either party can pause the pilot at any time.
Richmond-area launch
Help shape the founding-provider program.
We are initially recruiting established septic companies serving Powhatan, Chesterfield, Hanover, Goochland, and New Kent counties.
Prefer a direct conversation?austin@septicrelay.com
Before you apply
Common provider questions
Are appointments shared with other contractors?
No. The standard model routes a qualified appointment to one provider. If you cannot accept it, SepticRelay may ask the homeowner before making another match.
Can we choose which jobs we receive?
Yes. Territory, job types, operating hours, and weekly capacity are agreed before any appointment is delivered.
What happens with an invalid request?
Invalid contacts, duplicates, excluded services, and out-of-territory requests qualify for credit under the pilot agreement.
Do we have to sign a long-term contract?
No. The founding pilot is 30 days, non-exclusive, and can be paused if the channel is not a fit.
Who quotes and performs the work?
Your business evaluates the property, provides pricing, schedules service, and performs the work directly for the homeowner.